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FREQUENTLY ASKED QUESTIONS

Start playing in Gold-slots.net online casino

Logging in
If you have not yet played in our online casino you should first of all log in. Go to “Log in” page and fill in all the mandatory margins. These margins are marked with asterix (*), they are your username, password and e-mail address.

Think of a username and password which will be further on used to enter the pit. Your username and password should contain English letters or figures (username example: andrey, password example: t2ir9Rmm). Mind that your password should contain no less than 6 symbols for the sake of security. It is also advisable for the password to consist of a random kit of letters and numerals. Do not enter a too simple and recognizable password.
If you have no e-mail box you can use free mail services (Yandex-mail, Mail.ru etc.) to register a mail-box.
After registration your login info containing your username and password will be sent to your mail-box. Keep your username and password in a reliable place, do not lose them. If you still lose your password go to page “Password and username restoration”.
We warranty confidentiality of the data you enter. It will be used nowhere except our web-site.

Account replenishment?
To be able to play on real stakes you must replenish your game account. To do this go to “Cash” page in the pit. There are a number of ways of replenishment of one’s account.

How do you get your win?
In the “Cash” section enter the menu “Withdraw” and fill in the form. Be careful while entering your data as the sum being withdrawn will be automatically written off your account and passed for processing; payment is accomplished within one day.

Some time ago I ordered payment but my money has not yet arrived
All the payments are accomplished within a day but the money usually comes sooner.

What should I do if I have encountered an error?
If you discover an error in our casino describe it in detail (screenshots are welcome), contact our support service, enter the number of your Z-account and WM ID. If the error is confirmed we will transfer a certain sum on your WMZ-account (5 to 20 WMZ) depending of the error’s complexity.

I have not found the answer to my question!
Your essentials are pointed out in Contact section and there is also a form available where you can post your question.


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